Legal
Last updated: January 2025
We want you to be fully satisfied with your educational investment. If you are not completely happy with your purchase, you may request a full refund within 14 days of the original purchase date.
To be eligible for a refund, you must not have completed more than 30% of the course content. This policy ensures fairness and protects our instructors' intellectual property while giving you ample time to evaluate the program.
Send an email to info@msaratuae.com with your full name, registered email address, and order/receipt number. Please include a brief reason for the refund request (optional, but helps us improve). Our support team will respond within 2 business days.
Approved refunds will be processed within 5-10 business days. The credit will automatically be applied to your original method of payment. Processing times may vary depending on your bank or payment provider.
If you haven't received your refund after 10 business days, first check your bank account again, then contact your credit card company or payment provider. If you've done all of this and still have not received your refund, please contact us at info@msaratuae.com.
Refunds are not available for courses that have been fully completed, or for requests made after the 14-day window. Promotional or discounted bundles may have different refund terms, which will be clearly stated at the time of purchase.
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to the website.
For refund inquiries: info@msaratuae.com