Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly: name, email address, phone number, billing details, and any communications you send us. We also automatically collect certain technical data, such as IP address, browser type, device information, and usage patterns through cookies and similar technologies.

2. How We Use Your Information

We use your data to: (a) provide, maintain, and improve our Services; (b) process transactions and send confirmations; (c) communicate with you about courses, updates, and promotions; (d) personalize your learning experience; (e) ensure security and prevent fraud; (f) comply with legal obligations.

3. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our platform, processing payments, or analyzing usage — all under strict confidentiality agreements. We may also disclose data if required by law.

4. Cookies and Tracking

We use cookies and similar tracking technologies to remember your preferences, keep you logged in, and understand how you use our site. You can control cookie settings through your browser, but disabling cookies may affect functionality.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at info@msaratuae.com.

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such data, we will delete it promptly.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the platform. Continued use after changes constitutes acceptance.

11. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at info@msaratuae.com.